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Baldrige Award Winning Quality: How to Interpret the Baldrige Criteria for Performance Excellence

Are you thinking of applying for an AHCA/NCAL Quality Award? Or do you just want to improve the quality of care at your facility? This book, the most widely used book on the Baldrige National Quality Award, guides you through all stages in the application process and provides a comprehensive plan. The 17th edition includes information on business ethics and corporate governance.   

 

Taylor and Francis / Productivity Press, 2008, pb, 384 pages



Product Code:  6913  
List Price:  $49.95  
Member Price:  $49.95  


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